Privacy Policy

Account Information

When you create a Vouchee account, we collect your name, email address, and password. If you subscribe to a paid plan, we collect billing details through our payment processor (Stripe or PayPal) — we never store your full card number.

Business Information

We collect information about your business, including business name, address, and location details you provide when setting up your account.

Usage Data

We collect information about how you use Vouchee, including vouchers created, redemptions processed, and features accessed. This helps us improve the product.

Device & Log Data

We automatically collect device information (browser type, IP address, operating system) and log data (pages visited, timestamps) when you use our service.

We use the information we collect to:

• Provide, maintain, and improve Vouchee • Process transactions and send billing receipts • Send product updates and service notifications • Respond to your support requests • Detect and prevent fraud or abuse • Comply with legal obligations

We do not sell your personal data. We share information only in the following circumstances:

Service Providers

We share data with trusted third-party vendors who assist in operating our service (payment processors, hosting providers, analytics tools). These parties are contractually obligated to protect your data.

Legal Requirements

We may disclose information if required by law, regulation, or valid legal process (e.g. a court order).

Business Transfers

If Vouchee is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before such a transfer occurs.

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymise your data within 30 days, except where we are required to retain it for legal or compliance purposes.

We use cookies and similar technologies to maintain your session, remember preferences, and analyse usage. You can control cookies through your browser settings, though disabling them may affect some functionality.

Depending on your location, you may have rights regarding your personal data, including:

• Access: Request a copy of the data we hold about you • Correction: Ask us to correct inaccurate data • Deletion: Request that we delete your data • Portability: Receive your data in a machine-readable format • Objection: Object to certain processing activities

To exercise any of these rights, contact us at privacy@vouchee.io.

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and access controls. However, no system is 100% secure — please use a strong, unique password for your account.

Vouchee is not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data about a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice within the platform. Continued use of Vouchee after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us at privacy@vouchee.io or by writing to us at our registered address.